# Sales Manager Coaching Cadence Checklist

> The exact weekly, monthly, and quarterly rhythm top sales managers run to build rep skill on purpose, instead of only coaching when a forecast is already in trouble.

Free checklist for sales managers. Topic: [Sales Leadership & GTM Strategy](https://www.peerlab.ai/library/topic/sales-leadership-gtm-strategy/). Published by PeerLab in the [Sales Enablement Resource Library](https://www.peerlab.ai/library/). Source: https://www.peerlab.ai/library/sales-manager-coaching-cadence-checklist/

## How to use it

Print it and run it as your standing operating cadence: check items off in real 1:1s and pipeline reviews, and use the monthly heat map to pick your team's next skill focus.

## What's inside

- Weekly 1:1 agenda built around one named skill, not deal status
- Weekly call/recording review checklist (minimum 2 calls per rep)
- Weekly pipeline coaching pass to diagnose the skill behind stuck deals
- Monthly skill scorecard update per rep
- Monthly live ride-along/shadow session
- Monthly team skill-gap heat map
- Quarterly peer-manager calibration session
- Quarterly Individual Development Plan (IDP) refresh
- Quarterly team skill investment plan
- Annual full skill audit + manager self-audit

Use this as your running operating rhythm. Print it, pin it, or drop it into your weekly planner. Each cadence block has a purpose statement, so you never confuse "checking the numbers" with "coaching the skill."

## Weekly (every week, no exceptions)

### 1:1 with each rep (30 min)
Purpose: build skill, not just review deals.
- [ ] Rep opens: "What's one thing you tried this week that worked, and one that didn't?"
- [ ] Review 1 specific skill you're both tracking on their development plan (not the whole pipeline)
- [ ] Ask: "What's the hardest conversation on your calendar next week, and what skill does it call for?"
- [ ] Give one piece of specific, behavioral feedback from a call or email you observed this week (not "good job": name the technique)
- [ ] Agree on one micro-commitment for the coming week (a specific technique to try, not "close more deals")
- [ ] Close by asking: "What do you need from me to get unstuck?"

### Call/recording review (minimum 2 calls per rep per week)
Purpose: catch skill patterns before they become quota misses.
- [ ] Pick calls at different pipeline stages (not just late-stage: you'll miss discovery and qualification gaps)
- [ ] Score against your competency rubric (not a gut-feel "that was fine")
- [ ] Note 1 strength to reinforce and 1 gap to develop: never more than one of each per call
- [ ] Timestamp the exact moment the skill showed up (or should have) so feedback is concrete
- [ ] Log the observation against the rep's skill scorecard, not just in your head

### Pipeline coaching pass (before your forecast call)
Purpose: diagnose *why* a deal is stuck: the skill behind the stall, not just the stage.
- [ ] For every deal stuck >14 days in a stage, ask: "What skill is missing here: discovery, multithreading, negotiation, or something else?"
- [ ] Separate "deal has a real blocker" from "rep hasn't done the qualifying work"
- [ ] Coach the skill gap in the 1:1, not in a public pipeline review
- [ ] Flag any deal where the rep can't answer "what does the customer's world look like if this fails": that's a discovery gap, not a deal problem

## Monthly

- [ ] Update each rep's skill scorecard (competency-by-competency, with evidence/examples, not just a number)
- [ ] Run one live ride-along or shadow session per rep (or shadow a live call if remote): observe, don't rescue
- [ ] Build a team skill-gap heat map: which 2–3 competencies are weakest across the team right now?
- [ ] Pick one team-wide skill focus for the month based on the heat map (e.g., "multithreading into economic buyer") and reinforce it in every 1:1
- [ ] Recognize one rep publicly for a specific skill demonstration (not just a number hit) in a team forum
- [ ] Review your own coaching notes from the month, are you giving the same feedback repeatedly? That's a training gap, not a rep gap

## Quarterly

- [ ] Run a calibration session with peer managers: compare how you're each scoring the same competency, using 2–3 shared call recordings
- [ ] Refresh each rep's Individual Development Plan (IDP): current level per competency, target level, and the specific practice plan to close the gap
- [ ] Review team skill investment: what training, peer-shadowing, or content does the team need next quarter?
- [ ] Revisit your weakest-competency heat map from 90 days ago: did coaching actually move it, or just the number?
- [ ] Identify your bench: which reps are ready for stretch accounts, mentoring juniors, or a leadership track, based on skill evidence (not tenure)

## Annual

- [ ] Full skill audit per rep against your competency framework: feed this into comp/promotion conversations, not just quota attainment
- [ ] Manager self-audit: pull 5 of your own coaching notes from across the year: are they specific and skill-based, or generic ("great job," "keep pushing")?
- [ ] Rebuild next year's team skill investment plan from this year's evidence, not from what's fashionable

**Rule of thumb:** if a 1:1 or pipeline review ends without a rep naming a specific skill they're working on, it wasn't coaching, it was a status update.
