# Call Coaching Feedback Template

> A structured one-pager for logging strengths, gaps, and one committed next action after every call review, so coaching compounds instead of repeating.

Free template for sales managers. Topic: [Coaching, 1:1s & Feedback](https://www.peerlab.ai/library/topic/coaching-1-1s-feedback/). Published by PeerLab in the [Sales Enablement Resource Library](https://www.peerlab.ai/library/). Source: https://www.peerlab.ai/library/call-coaching-feedback-template/

## How to use it

Fill this out immediately after every call review (live or recorded), have the rep complete their own reflection section before your next 1:1, and check the committed action from the last review before adding a new one.

## What's inside

- Call details header (rep, account, call type, reviewer, date)
- Strengths section (2-3, written in SBI form)
- Gaps section, capped at 1-2, prioritized not exhaustive
- Committed next action field: one thing, specific, measurable
- Rep self-reflection section completed by the rep, not the manager
- Skill-development link tying the call to career/role/results growth
- Manager tracking log across reviews with a closed-out check

*One page, every call review, no exceptions. The goal isn't to log every observation, it's to compound one committed change at a time.*

---

## Call details
- **Rep:** [Name]
- **Call reviewed:** [Account / prospect name, date]
- **Call type:** [Discovery / Demo / Negotiation / Renewal]
- **Reviewed by:** [Manager/coach name]
- **Date of review:** [Date]
- **Scorecard reference (if used):** [link/score]

---

## Strengths (2–3, specific, use SBI: Situation → Behavior → Impact)
1.
2.
3.

## Gaps (1–2 max, prioritized: do not list every flaw, pick what matters most)
1.
2.

## Committed next action
*One thing. Specific. Owned by the rep. Measurable on the next call.*
- **Action:**
- **What "done" looks like on the next call:**
- **Follow-up date:**

## Rep reflection
*Filled in by the rep, not the manager: this is where it becomes their plan, not just feedback they received.*
- What's your own read on how that call went?
- What will you actually do differently next time?

## Link to skill development
- **Named skill this ties to:** [from coaching plan / competency model]
- **How this call connects to their broader growth arc:** [1 sentence: career/role/results relevance, not just "do better next time"]

---

## Manager tracking (across reviews, keep a running log per rep)
| Date | Call | Committed action | Closed out? (Y/N) | Notes |
|---|---|---|---|---|
| | | | | |
| | | | | |

**Rule:** If last review's committed action isn't closed out, that's the first thing on this review's agenda, before any new feedback gets added.